Privacy Policy

Last Updated: 7/23/2025

Introduction

At DJR Authentication, we take your privacy seriously. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you interact with our services—whether online, in person, or through third-party communication. By using our services, you agree to the terms outlined here.

Scope of This Policy
This policy applies to all clients, customers, visitors, and users of DJR Authentication services, including appraisals, authentication, consulting, or purchases. It covers both digital and physical interactions.

Information Collection

Purpose Identification
We identify the purposes for which personal information is being collected at or before the time of collection.

Collection Methods
We collect information through lawful and fair means, such as website forms, in-person consultations, emails, phone communications, and digital submissions. Information may include your name, contact information, item descriptions, payment details, and other relevant data needed to fulfill our services.

Types of Information Collected

  • Contact information (name, email, phone number)

  • Service-related item details and documentation

  • Payment information (processed securely via Stripe)

  • Communication records and submitted content

  • Photos or images related to appraisals or authentication

  • Location or IP data when visiting our site (used anonymously for analytics)

Use of Personal Information

Purpose Fulfillment
We use your information to:

  • Provide appraisals, authentication, and consulting

  • Communicate about service requests and project updates

  • Process payments and deliver final reports

  • Improve our services and offerings

  • Market our services without disclosing your identity

Consent and Legal Requirements
We do not use your personal information for purposes beyond the original intent without your consent unless required by law.

Relevance and Accuracy
We strive to keep your information accurate and up-to-date for the purpose of fulfilling services efficiently and professionally.

Data Retention

Retention Period
Client records, item photos, and documents may be stored temporarily during service delivery but are not retained longer than necessary. Final reports must be downloaded by clients within 7 days of delivery. We do not retain copies after this time unless explicitly agreed upon in writing.

No Long-Term File Storage
DJR Authentication does not maintain or guarantee access to past appraisal or authentication records. Clients must resubmit past reports or initiate a new service request if updates or replacements are needed.

Data Security

Security Measures
We employ reasonable technical, physical, and administrative safeguards to protect your personal data from loss, misuse, or unauthorized access. This includes the secure handling of online payment information through trusted third-party processors.

Protection of All Parties
This policy extends to protecting our business, clients, employees, contractors, and any affiliated personnel from misuse, abuse, or misrepresentation involving submitted data.

Confidentiality

Client Confidentiality
We respect your privacy. All client information, item photos, descriptions, and supporting documents are treated as confidential and used solely for the purpose of providing the requested services.

Marketing and Examples
While we may feature anonymized examples of interesting or rare items on our website or social media, we never share client names, locations, or personally identifiable details without prior written consent.

Transparency

Policy and Practice Disclosure
We are committed to transparency and will provide clear answers to questions about our privacy practices upon request.

Third-Party Services

Payment and Platform Services
We use third-party vendors such as Stripe and Dropbox for payment and file delivery. These platforms have their own privacy and security policies, which we do not control. Clients are encouraged to review those policies independently.

Legal Compliance and Disclosure
We may disclose personal information only when required to comply with legal obligations, enforce our rights, or protect the safety of our users or others.

Your Rights and Choices

Access and Updates
You may request access to or correction of your personal information. Contact us at any time for clarification or updates.

Withdrawing Consent
You may withdraw your consent for our use of your personal information at any time by contacting us. Withdrawal may impact our ability to deliver certain services.

Limitation of Liability

Use at Own Risk
While we take all reasonable precautions, the use of our services is at your own risk. DJR Authentication is not liable for data breaches or loss beyond our control.

Service Disputes
All disputes must be directed to our customer support for resolution. DJR Authentication’s liability is limited to the cost of the service provided.

Changes to This Policy

We reserve the right to modify or update this Privacy Policy at any time. Changes will be posted with a revised date at the top of this page. Continued use of our services constitutes acceptance of these terms.

Contact Information

For questions about this Privacy Policy or your personal data, contact us at:
info@djrpro.com