Digital Product Policies

This page outlines the policies governing digital products sold through the DJR Expert Guide Library.

Digital Download Policy

All DJR Expert Guides are delivered instantly after checkout.

Because all products are provided as digital downloads:

  • All sales are final

  • No refunds, returns, or exchanges are offered

Download links remain active for 7 days after purchase. Customers are responsible for saving and backing up their files.

If necessary, DJR may resend files manually upon request.

Satisfaction Commitment

Each DJR Expert Guide is professionally prepared to deliver the educational framework, methodology, and decision-support insight described on the product page.

Satisfaction refers to the quality, clarity, and completeness of the professional guidance provided — not to resale results, market outcomes, or personal expectations.

If a guide does not reasonably reflect its stated scope or access issues occur, you may contact DJR for review. Reasonable concerns regarding access or content integrity will be addressed when appropriate.

License & Use Restrictions

All guides are licensed for individual use only.

The following are strictly prohibited:

  • Redistribution

  • Sharing or uploading

  • Resale or commercial use

  • Public posting or distribution

Unauthorized use may result in loss of access and enforcement action.

Educational Use Disclaimer

DJR Expert Guides provide professional methodology and educational insight only. They do not constitute:

  • A formal appraisal

  • An authentication or valuation

  • Legal, tax, insurance, or investment advice

  • A client–professional relationship

For matters involving resale, insurance, estate planning, tax reporting, or verification of authenticity or value, a formal DJR service must be purchased separately.