Frequently Asked Questions (FAQ)
Clear answers about service selection, process, and expectations.
If you're unsure where to begin, we recommend starting with an Online Fast Opinion.
What services do you offer?
DJR Authentication provides professional appraisal, authentication, collection review, sorting, valuation, and expert guidance services for individual items, collections, and estates. Services are available online worldwide and in person by appointment at our Mount Pleasant, South Carolina office.
What’s the difference between an Online Fast Opinion and a full report?
An Online Fast Opinion is a preliminary professional review designed to provide initial clarity, expert guidance, and identify potential authenticity or value concerns.
This service may include:
Estimated market and replacement value ranges
Authenticity observations and potential risk factors
Professional guidance and recommended next steps
Collection review, discovery, and identification assistance
Online Fast Opinions are advisory opinions only and do not include formal appraisal or authentication documentation.
Formal appraisal or authentication reports include detailed written analysis, professional evaluation, and defensible documentation suitable for:
Insurance coverage
Estate planning
Resale preparation
Legal matters
Charitable donations
Permanent records and more
See Online Fast Opinion and Online Appraisal & Authentication Services.
Can appraisal and authentication be done together?
It depends on the service format.
For in-person evaluations, appraisal, authentication, collection review, and expert guidance may sometimes be addressed together when appropriate due to physical examination of the item.
For online services, appraisal and authentication are separate report types. Each report serves a different professional purpose and requires its own scope, assumptions, and documentation.
Online Single Item Reports are prepared for either appraisal or authentication, not both in one report.
If you are unsure which service is appropriate, an Online Fast Opinion is the best place to start.
Can collections or estates be reviewed online?
Yes. Collections and estates are commonly reviewed online.
Most clients begin with either an Online Fast Opinion for initial guidance or an Online Collection Report for a formal overall value assessment.
These services may help determine:
Estimated overall value range
Level of authenticity risk or complexity
Whether significant items are present within a larger collection
Whether individual reports, authentication, or in-person evaluation may be appropriate
For large unorganized collections or inherited estates requiring physical sorting and discovery, an in-person consultation may be more appropriate.
Can you help me determine what is worth appraising?
Yes. Many clients contact us with inherited property, estates, or collections and are unsure which items may have significant value. Through our Online Fast Opinion and In-Person Consultation services, we can help identify notable items, provide initial value guidance, and determine whether formal appraisal or authentication may be appropriate.
Do you offer in-person appointments?
Yes. In-person evaluations are available by appointment at our Mount Pleasant, South Carolina office.
In-person appointments are commonly used for:
Individual high-value items
Small groups of items
Easily transported collections
Collection sorting and discovery
Estate and inheritance reviews
There is no strict item limit; the number of items that can be reviewed depends on complexity, condition, and the scope of the engagement.
In-person services allow for hands-on appraisal, authentication, valuation, collection review, and direct professional guidance tailored to the specific item or collection.
See In-Person Appraisal & Authentication Services.
What types of items do you evaluate?
DJR Authentication provides appraisal, authentication, valuation, and expert guidance for a wide range of valuables where authenticity, condition, and value require professional review, including:
Jewelry and watches
Fine art and antiques
Coins and currency
Sports memorabilia and autographs
Historical documents
Designer fashion and luxury goods
Vehicles, specialty assets, and multi-category estates
If you are unsure whether your item qualifies, an Online Fast Opinion is the fastest way to determine appropriate next steps.
Are reports suitable for insurance or legal use?
Yes. Formal appraisal and authentication reports are prepared with defensible documentation suitable for:
Insurance coverage and claims
Estate planning and probate
Resale documentation
Legal matters
Asset division
Charitable donations
Permanent ownership records
And more
Online Fast Opinions are advisory only and are not formal reports.
How long does the process take?
Online Fast Opinions are typically delivered within 24–48 hours
Online appraisal or authentication reports are typically completed within 24–48 hours unless additional research is required
In-person evaluations are scheduled by appointment and billed by time, with a one-hour minimum
Actual turnaround times may vary depending on complexity, research requirements, or overall project scope.
What is your refund policy?
Online service fees are refunded only if the submitted item cannot be reasonably evaluated based on the information provided
In-person appointments may be canceled or rescheduled with at least 24 hours notice