Frequently Asked Questions (FAQ)

Clear answers about service selection, process, and expectations.

If you're unsure where to begin, we recommend starting with an Online Fast Opinion.

What services do you offer?

DJR Authentication provides professional appraisal, authentication, collection review, sorting, valuation, and expert guidance services for individual items, collections, and estates. Services are available online worldwide and in person by appointment at our Mount Pleasant, South Carolina office.

What’s the difference between an Online Fast Opinion and a full report?

An Online Fast Opinion is a preliminary professional review designed to provide initial clarity, expert guidance, and identify potential authenticity or value concerns.

This service may include:

  • Estimated market and replacement value ranges

  • Authenticity observations and potential risk factors

  • Professional guidance and recommended next steps

  • Collection review, discovery, and identification assistance

Online Fast Opinions are advisory opinions only and do not include formal appraisal or authentication documentation.

Formal appraisal or authentication reports include detailed written analysis, professional evaluation, and defensible documentation suitable for:

  • Insurance coverage

  • Estate planning

  • Resale preparation

  • Legal matters

  • Charitable donations

  • Permanent records and more

See Online Fast Opinion and Online Appraisal & Authentication Services.

Can appraisal and authentication be done together?

It depends on the service format.

For in-person evaluations, appraisal, authentication, collection review, and expert guidance may sometimes be addressed together when appropriate due to physical examination of the item.

For online services, appraisal and authentication are separate report types. Each report serves a different professional purpose and requires its own scope, assumptions, and documentation.

Online Single Item Reports are prepared for either appraisal or authentication, not both in one report.

If you are unsure which service is appropriate, an Online Fast Opinion is the best place to start.

Can collections or estates be reviewed online?

Yes. Collections and estates are commonly reviewed online.

Most clients begin with either an Online Fast Opinion for initial guidance or an Online Collection Report for a formal overall value assessment.

These services may help determine:

  • Estimated overall value range

  • Level of authenticity risk or complexity

  • Whether significant items are present within a larger collection

  • Whether individual reports, authentication, or in-person evaluation may be appropriate

For large unorganized collections or inherited estates requiring physical sorting and discovery, an in-person consultation may be more appropriate.

Can you help me determine what is worth appraising?

Yes. Many clients contact us with inherited property, estates, or collections and are unsure which items may have significant value. Through our Online Fast Opinion and In-Person Consultation services, we can help identify notable items, provide initial value guidance, and determine whether formal appraisal or authentication may be appropriate.

Do you offer in-person appointments?

Yes. In-person evaluations are available by appointment at our Mount Pleasant, South Carolina office.

In-person appointments are commonly used for:

  • Individual high-value items

  • Small groups of items

  • Easily transported collections

  • Collection sorting and discovery

    Estate and inheritance reviews

There is no strict item limit; the number of items that can be reviewed depends on complexity, condition, and the scope of the engagement.

In-person services allow for hands-on appraisal, authentication, valuation, collection review, and direct professional guidance tailored to the specific item or collection.

See In-Person Appraisal & Authentication Services.

What types of items do you evaluate?

DJR Authentication provides appraisal, authentication, valuation, and expert guidance for a wide range of valuables where authenticity, condition, and value require professional review, including:

  • Jewelry and watches

  • Fine art and antiques

  • Coins and currency

  • Sports memorabilia and autographs

  • Historical documents

  • Designer fashion and luxury goods

  • Vehicles, specialty assets, and multi-category estates

If you are unsure whether your item qualifies, an Online Fast Opinion is the fastest way to determine appropriate next steps.

Are reports suitable for insurance or legal use?

Yes. Formal appraisal and authentication reports are prepared with defensible documentation suitable for:

  • Insurance coverage and claims

  • Estate planning and probate

  • Resale documentation

  • Legal matters

  • Asset division

  • Charitable donations

  • Permanent ownership records

  • And more

Online Fast Opinions are advisory only and are not formal reports.

How long does the process take?

  • Online Fast Opinions are typically delivered within 24–48 hours

  • Online appraisal or authentication reports are typically completed within 24–48 hours unless additional research is required

  • In-person evaluations are scheduled by appointment and billed by time, with a one-hour minimum

Actual turnaround times may vary depending on complexity, research requirements, or overall project scope.

What is your refund policy?

  • Online service fees are refunded only if the submitted item cannot be reasonably evaluated based on the information provided

  • In-person appointments may be canceled or rescheduled with at least 24 hours notice

Ready to get started?