Frequently Asked Questions (FAQ)

Clear answers about service selection, process, and expectations.

If you're unsure where to begin, start with an Online Fast Opinion.

What services do you offer?

DJR Authentication provides professional appraisal and authentication services for individual items, small groups, collections, and estates. Services are available online worldwide and in person by appointment at our Mount Pleasant, South Carolina office.

What’s the difference between an Online Fast Opinion and a full report?

An Online Fast Opinion is a brief professional review designed to provide initial clarity.

  • Likely value range

  • Authenticity considerations or risk factors

  • Recommended next steps

Online Fast Opinions are advisory only and do not include formal written documentation.

Full appraisal or authentication reports include detailed written analysis and are prepared for specific intended uses such as:

  • Insurance coverage

  • Estate planning

  • Resale preparation

  • Legal matters

  • Charitable donations

  • Permanent records and more

Can appraisal and authentication be done together?

It depends on the service format.

For in-person evaluations:

  • Appraisal and authentication may be addressed together when appropriate, since the item can be physically examined.

For online services:

  • Appraisal and authentication are separate report types

  • Each report has a distinct professional purpose

  • Each requires its own scope, assumptions, and documentation

Online Single Item Reports are prepared for either appraisal or authentication, not both in one report.

If you are unsure which service is appropriate, an Online Fast Opinion is the best place to start.

Can collections or estates be reviewed online?

Yes. Collections and estates are commonly reviewed online.

Most clients begin with:

  • An Online Fast Opinion to assess scope and next steps, or

  • A Collection Report for a formal overall value assessment

These services help determine:

  • Estimated overall value range

  • Level of risk or complexity

  • Whether individual reports or in-person evaluation may be appropriate

Do you offer in-person appointments?

Yes. In-person evaluations are available by appointment at our Mount Pleasant, South Carolina office.

Appropriate for:

  • Individual high-value items

  • Small groups of items

  • Easily transported collections

In-person services allow for hands-on examination and real-time professional evaluation.

What types of items do you evaluate?

DJR Authentication evaluates a wide range of valuables, including:

  • Jewelry and watches

  • Fine art and antiques

  • Coins and currency

  • Sports memorabilia and autographs

  • Historical documents

  • Designer fashion and luxury goods

  • Vehicles and specialty assets

  • Multi-category collections and estates

If you are unsure whether your item qualifies, an Online Fast Opinion is the fastest way to determine next steps.

Are reports suitable for insurance or legal use?

Yes. Formal appraisal and authentication reports are prepared for specific intended uses, including:

  • Insurance coverage and claims

  • Estate planning and probate

  • Resale documentation

  • Legal matters

  • Charitable donations

  • Permanent ownership records

  • And more

Online Fast Opinions are advisory only and are not formal reports.

How long does the process take?

  • Online Fast Opinions are typically delivered within approximately 24 hours

  • Online appraisal or authentication reports are typically completed within approximately 24 hours unless additional research is required

  • In-person evaluations are scheduled by appointment and billed by time, with a one-hour minimum

Actual turnaround may vary based on complexity, research requirements, or scope.

What is your refund policy?

  • Online service fees are refunded only if the submitted item cannot be reasonably evaluated

  • In-person appointments may be canceled or rescheduled at least 24 hours in advance for a full refund

Ready to get started?